Turn Every Interaction Into a Quality Improvement Opportunity
After each appointment, VoiceHealth.ai’s Feedback Collector automatically follows up with patients via voice call to gather insights on their visit experience. Using conversational AI, it asks thoughtful questions and listens to open-ended responses — capturing the kind of detail surveys often miss.
Patients are more likely to share candid, useful feedback when they feel like they’re talking to someone who’s truly listening. Our voice assistant builds rapport, encourages honest input, and routes any urgent concerns for follow-up.
Combine structured questions (e.g. 1–5 ratings) with freeform responses for a 360° view of patient satisfaction. Results can be automatically categorized, scored, and sent to your internal quality or operations teams.
By collecting and analyzing real-time feedback, you can identify trends, address issues proactively, and improve patient experience before it impacts retention or outcomes. Bonus: it all happens without your team having to lift a finger.
